Effective Date: September 16, 2025

Coastline Distribution (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing/shipping address, or other details you provide when you contact us, create an account, request a quote, or make a purchase.
• Transactional Information: Details about products or services you purchase from us.
• Technical Information: IP address, browser type, operating system, pages you view, and how you interact with our website (collected through cookies and similar technologies).

2. How We Use Your Information

We use the information we collect to:

• Process orders, payments, and deliveries.
• Respond to inquiries and provide customer support.
• Improve our website, products, and services.
• Send updates, promotions, or marketing communications (only if you opt in).
• Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. We may share it with trusted third parties only in the following cases:

• Service Providers: Payment processors, delivery partners, IT support, or marketing platforms that help us operate our business.
• Legal Requirements: If required by law or to protect our legal rights.
• Business Transfers: In case of a merger, acquisition, or sale of assets.

4. Cookies and Tracking

Our website uses cookies and similar technologies to enhance user experience and analyze website traffic. You can disable cookies in your browser settings, but this may affect website functionality.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no online system can be guaranteed 100% secure.

6. Your Rights

Depending on applicable laws, you may have the right to:

• Access the personal information we hold about you.
• Request corrections to your information.
• Request deletion of your information (subject to legal or contractual restrictions).
• Opt out of marketing communications at any time.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

8. Children’s Privacy

Our website is not intended for individuals under 16 years of age. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Coastline Distribution
Vide Boutielle, Castries
St. Lucia
Email: info@coastline.lc
Phone: (758) 731-0044